Gamache Média

AI and automation that free up your team

Less data entry. More time for your clients.

Our AI and automation agency connects your forms, your calls, your CRM and your documents, then adds AI where it saves you time. For SMEs across Greater Montréal and all of Quebec.

Over 130 SMEs supported since 2018

Nurik Pyradia Mazout et Propane Beauchemin Berger, la vraie quincaillerie Monsieur Gazon Riendeau Avocats Catalyseur National Touchette Portes et Fenêtres

We don't sell AI. We solve the problems that cost you hours, and we stay until it works.

In Quebec, barely one business in eight uses AI

Those who start now are getting ahead of their competitors. And AI doesn't empty offices: it removes the tasks nobody likes doing.

of Quebec businesses used AI in the past year
12.7%
AI use by Canadian businesses doubled in one year, from 6.1% to 12.2%
× 2
of businesses using AI did not change their headcount
89.4%

Sources: Institut de la statistique du Québec, Adoption et utilisation de l'intelligence artificielle par les entreprises au Québec en 2024 et en 2025, November 2025. Statistics Canada, Analysis on artificial intelligence use by businesses in Canada, second quarter of 2025, June 2025.

Monday, 8:02 a.m. The inbox is already overflowing.

Quote requests, missed calls, overdue invoices, client questions: usually, someone spends the whole morning on it. Here, AI sorts, replies, follows up and files, in a few minutes.

  • Every message lands in the right place
  • Simple answers go out on their own
  • Your team only keeps what needs a decision
InboxMonday, 8:07 a.m.
0 unread
  • Website formQuote: heat pump in BrossardNewQuote ready
  • VoicemailMissed call, 0:42NewSummary and text sent
  • QuickBooksInvoice 1043, 15 days overdueNewReminder sent
  • Website chatAre you open on Saturdays?NewAnswered
  • SupplierPurchase order: 24 filtersNewEntered in inventory
  • EmailPlans and photos from a clientNewFiled in HubSpot

The other 41 messages: handled

Everything handled by 8:07 a.m. 3 quotes are left for your team to approve.

Four AI employees. No days off.

You can't be everywhere. Your new team never sleeps: it answers the phone, advises your clients, prepares your quotes and does your follow-ups, day and night.

  • She answers all your calls, day or evening, with a natural voice. She asks the right questions, books the appointment in your calendar, transfers emergencies to you and sends you a summary of every call.

    • Available24 hours a day, 7 days a week
    • LanguagesFrench and English
    • Missed callsNone

    In practice: a client calls at 9 p.m. about a foundation crack. She takes their details and books an estimate for Thursday morning. See the call

  • He answers your clients' questions on your website, in seconds. He knows your products, your services, your lead times and your policies, guides the client to the right choice and sends you a complete quote request.

    • Answers inA few seconds
    • KnowsYour products and prices
    • ResultMore complete requests

    In use at Pyradia and Belfab, two industrial equipment manufacturers.

  • You dictate your notes after a visit, even in the truck. He prepares a clear quote, with your branding and your prices. You check it, you send it, and the client signs online.

    • Before5 hours per quote
    • Now15 minutes
    • SignatureOnline

    Tested in-house: at Gamache Média, a quote went from 5 hours to 15 minutes. Being rolled out at Solex.

  • He takes care of the paperwork. He sorts requests, enters them in your CRM, notifies the right person, sends follow-ups at the right time and prepares a summary for you every morning.

    • Double entryGone
    • Follow-upsAutomatic
    • ReportEvery morning

    At Touchette and Solex, every request is tracked automatically, from the ad to the sale.

While you're having supper

Here's how the receptionist handles an evening call: politely, naturally, without forgetting anything. While she talks, the client's record fills itself in.

9:42 p.m.Tuesday evening, nobody at the office

New client recordCall ended
Need
Foundation crack, water in the basementUrgent
Address
Saint-Charles Street, Longueuil
Appointment
Thursday, 10 a.m., with an estimator
  • Record created in the CRM
  • Appointment added to the calendar
  • Summary sent to the boss
  1. Client: Hello, I have a crack in my foundation and water in the basement.
  2. AI receptionist: I understand, we'll take care of it. What is the property's address?
  3. Client: In Longueuil, on Saint-Charles Street.
  4. AI receptionist: Thank you. An estimator can come by Thursday at 10 a.m. Does that work for you?
  5. Client: Yes, perfect. Thank you very much!

These tasks can run on their own

They come back every week, take hours and add nothing for your clients. Once automated, they get done without you: your team only approves what matters.

Voice noteDictated on the job site Filed

Job finished in Brossard. Add two optional filters to the quote and call the client back tomorrow at 9 a.m.

Summarized, added to the file, callback scheduled

A typical week at an SME6 of 6 automated
  • By hand: Copy every website request into the CRM

    Automated: The HubSpot record creates itself and the right person is notified

  • By hand: Listen to voicemails again, then call back

    Automated: Summary added to the file, text sent to the client

  • By hand: Redo an almost identical quote

    Automated: Draft ready to approve, built from your notes

  • By hand: Answer the same questions every day

    Automated: The website assistant answers, even at night

  • By hand: Build the Monday report by hand

    Automated: Report received Monday at 7 a.m., already built

  • By hand: Chase overdue invoices

    Automated: Reminders sent at the right time, never forgotten

While you work, AI is working for you too

A day with your AI team, from the truck to the next morning.

6:45 a.m.

In the truckThe estimator

You dictate yesterday's quote

Between two jobs, you dictate your site visit notes. Before you arrive, the quote is ready to approve.

9:10 a.m.

On your websiteThe advisor

A client compares options

While you're up on a roof, the advisor answers their questions and sends you their request, complete.

12:30 p.m.

In the CRMThe admin assistant

Follow-ups go out on their own

Last week's quotes get an automatic follow-up. Nobody had to think about it.

5:55 p.m.

OnlineThe estimator

The client signs

The quote dictated this morning is signed online, before you even sit down for supper.

9:42 p.m.

On the phoneThe receptionist

A new client calls

You're with your family. The receptionist answers, understands the need and books an estimate.

7:00 a.m.

The next dayThe admin assistant

Your report is waiting for you

New clients, quotes sent, contracts signed: you start the day knowing everything.

1 of 6

What does the work still done by hand cost you?

Three answers, one estimate. Move the sliders to match your situation.

5
6 h
$35

Time you can recover each year

864hours

Worth about $30,240 per year.

23 weeks of one person's work, out of 52

Estimate: we assume 60% of these tasks can be automated, over 48 working weeks a year. The free diagnostic gives you a real figure for your business.

Confirm my estimate with you

A missed call is often a client who calls the next name on the list. Do the math.

5
$5,000
20%

To recover each year

$260,000

That's about 52 contracts going to a competitor.

Rough estimate, over 52 weeks, based on your answers. With the AI receptionist, every call gets answered. We'll do the real math with you at the meeting.

Confirm my estimate with you

What you get after the diagnostic

Not a generic presentation. A report written for your business, with figures, priorities and a plan your team can follow.

Book my diagnostic
AI diagnosticPage 1 of 4

What we observed

TaskFrequencyHours per week
Entering website requestsEvery day6 h
Following up on missed callsEvery day4 h
Quotes12 per week9 h
Invoice remindersEvery week3 h
Sales reportEvery Monday2 h
Repetitive questionsEvery day5 h
Total29 h
Gamache Média, confidential document
AI diagnosticPage 2 of 4

Where the hours go

  • Quotes9 h
  • Request entry6 h
  • Repetitive questions5 h
  • Missed calls4 h
  • Follow-ups3 h
  • Sales report2 h

29 h per weekabout 1,390 hours per year

Gamache Média, confidential document
AI diagnosticPage 3 of 4

Where to start

The three projects that free up the most hours, in the order we'd do them.

  1. 1Form connected to the CRMReady in 2 weeksFastest5 hper week
  2. 2Assisted quotesReady in 4 weeksBiggest payoff6 hper week
  3. 3Assistant for questionsReady in 3 weeks3 hper week

Target time recovered14 h per week

Gamache Média, confidential document
AI diagnosticPage 4 of 4

The 90-day plan

Days 1 to 3031 to 6061 to 90
Form connected to the CRM
Assisted quotes
Team training
Assistant for questions
Measuring results
On day 90
  • 14 h per week recovered
  • Your team trained on its own tasks
  • Everything is documented, and the documentation belongs to you
Gamache Média, confidential document
Page 1 of 4

How we go about it

An approach designed for SMEs: we start small, we measure, then we move forward.

Working meeting at Gamache Média, in front of a presentation screen
  1. Step 1: Free meeting

    We look at your repetitive tasks and pinpoint the ones that cost you the most time.

    • Your current tools reviewed
    • The tasks that come up most often
    • A first estimate of the time at stake
  2. Step 2: First project

    We pick one task and build the solution with the people who do the work.

    • One task, one measurable goal
    • A prototype tested on real cases
    • Your employees give feedback before moving on
  3. Step 3: Go-live

    We connect your tools, train your team and document how it works. A first project is up and running in 4 to 8 weeks.

    • Connection to your software
    • Training for the people involved
    • Documentation handed over to your team
  4. Step 4: Follow-up

    We measure the time saved, adjust, then move on to the next task.

    • Measuring the time recovered
    • Adjustments as needed
    • The next task, chosen together

A request comes in. Everything else follows.

Whether it comes through your website, by phone or by email, every request follows the same path. AI reads it and sorts it. Your CRM updates itself, the client gets a reply and the right person is notified, within seconds.

  • No double entry, no forgotten request
  • A reply to the client within seconds, even at night
  • Your team stays in control of what matters, like quotes
See everything we set up
A request moving through your tools
Website form Quote requested: roof repair, Longueuil
AI

Sorts the request: residential, urgent

CRM HubSpot: record created, assigned to Marc
Client Acknowledgment sent
Team Alert sent to sales
  1. Request received through the website form
  2. AI sorts the request: residential roof, urgent
  3. Record created in HubSpot, assigned to Marc
  4. Acknowledgment sent to the client
  5. Alert sent to the sales team
  6. Handled in 4 seconds, no manual entry.

What we set up

Four ways to save your team time. We often start with a single task, then connect the rest, step by step.

Automations

Your tools talk to each other, no copy and paste.

We connect your website, your CRM, your phone system, your accounting and your email. Each piece of information is entered once, then it finds its own way.

  • Every website request creates its HubSpot record and notifies the right person
  • Your CallRail calls are sorted and logged in the client's file
  • Your payments and invoices sync with QuickBooks
  • Your follow-ups and reports go out on schedule
New quote requestActive
Form
HubSpot
Email
Calendar
  • Roof repair, Longueuil4 steps
  • Heat pump maintenance, Brossard4 steps
  • Window replacement, Laval4 steps

AI assistants

Accurate answers, even at 10 p.m.

An assistant answers your clients' questions on your website, based on your services, prices and policies. Internally, another one helps your team find the right information in your documents.

  • Website chat connected to your real information
  • Voice assistant that takes messages and summarizes them
  • Document assistant that respects everyone's access rights
  • Handoff to a person as soon as the question calls for it
Website assistantAnswers in seconds

Do you service heat pumps in Brossard?

Yes, we cover Brossard and the whole South Shore. Annual maintenance takes about an hour. Would you like to pick a time slot?

Pick a slotTalk to someone

Custom tools

When the tool you need doesn't exist yet.

We build internal apps, portals and quoting tools connected to your software. Your meeting notes become a clean document, ready to approve.

  • Quotes prepared from your notes and your prices
  • Secure portals for your clients or partners
  • Reports dictated on the job site, then formatted
  • Dashboards that bring your numbers together in one place

Meeting notesAnnual maintenance. Add 2 optional filters. Travel to Brossard.

Quote 2026-114Prepared from your notes
Annual heat pump maintenance1$189.00
High-efficiency filter (optional)2$128.00
Travel, Brossard1$45.00
Subtotal$362.00
To approve

AI and marketing

Your marketing, adjusted with your real numbers.

AI analyzes your campaigns, your calls and your sales. It adjusts budgets based on concrete signals, spots what works and prepares your reports. We also train your team to use AI day to day.

  • Ad budgets allocated based on actual requests and sales
  • Performance reports delivered every week, no assembly needed
  • Content prepared faster, reviewed by your team
  • Hands-on training for your team, on your own tasks
See also our AI visibility service (GEO)
Weekly reportSent Monday at 7 a.m.
Requests received, last 8 weeks
Requests
48+12%
Cost per request
$31−8%
Calls
22+5%

AI in your industry

A quote request, an online order and an appointment aren't handled the same way. Here's what we set up most often, depending on your industry.

Less paperwork between the request and the job site.

See our Construction and Renovation page
  • Quotes from site visit notes

    Your notes and prices become a clean quote, ready to approve.

  • Dictated site reports

    The foreman talks, the report gets written and filed in the right folder.

  • Requests sorted by type of work

    Every website request reaches the right estimator, with the city and the urgency.

Why a team rather than a tool

A subscription to an AI tool doesn't connect your software, doesn't train your team and doesn't call you when something gets stuck.

CriterionA tool bought on its ownA freelancerGamache Média
Connected to your current softwareRarelyDepends on the freelancerYes
Your team is trainedNoRarelyYes
Follow-up and adjustments after go-liveNoDepends on availabilityYes
Documentation providedNoVariableYes
Law 25 taken into accountUp to youVariableYes
A local team you can reachNoOne personYes
Marketing, web and AI under one roofNoNoYes

Local businesses we already support

Over 130 SMEs since 2018. For many of them, AI is already part of the job.

Before: 5 hnow: 15 minper quote

Gamache MédiaTested in-house first

Before installing it for our clients, we used it ourselves. Our quotes are now prepared in 15 minutes, and we can dictate them.

They say it better than we do

  • 0:45

    “What surprised us is that they actually answer.”

    Joanie ChaineyGeneral Manager, Riendeau AvocatsClient since 2021

  • 0:16

    “We stopped worrying about our website.”

    Maxime DuhamelRepresentative, SolexClient since 2019

  • 0:23

    “One call and it's sorted. That's the difference.”

    Claudy ThéoretRepresentative, Touchette Portes et FenêtresClient since 2022

We don't deliver and disappear

Once your automations are live, we keep looking after them. We check every week that everything runs and, every month, you get a simple report: what happened on its own, the time saved and what we adjusted with your team.

  • A check every week
  • A clear report every month, on one page
  • A follow-up meeting to choose the next task
Monthly reportSeptember
Tasks done on their own
1,284
Hours recovered
68 h
Forgotten requests
0

Hours recovered, week by week

  • 15 hWeek 1
  • 16 hWeek 2
  • 18 hWeek 3
  • 19 hWeek 4

What we did this month

  • Checked every automation, every week
  • Added an automatic reply to warranty questions
  • Adjusted the sorting of urgent requests with your team
  • Chose the next task: invoice reminders
Next follow-up meetingThursday, 10 a.m.

People behind every automation

We use artificial intelligence every day in our own business. We build with your employees, show them how to use it and stay available to adjust it when the way you work changes.

  • Zero jargonNo need to know the technology. We handle everything, explained in plain words.
  • Built with youWe test with the people who will use it, until it's simple.
  • You stay in controlAI prepares, you decide. Nothing important goes out without you.
  • A local teamIn Saint-Lambert, in Greater Montréal, with follow-up after go-live.
Meet the team
A Gamache Média team member working on a laptop
Our team, in Saint-Lambert
Two team members discussing a project in front of a screen
Team presentation at the Gamache Média offices

Three ways to get started

Whether you have a specific project or just a feeling that you're losing time, there's a starting point for you.

  • Free first meeting

    AI diagnostic

    We look at your repetitive tasks with you and pinpoint the ones that cost you the most time.

    • The tasks to automate first
    • An estimate of the time you can recover
    • The tools to connect, among the ones you already have
    Book my diagnostic
  • One task, start to finish

    First project

    A first automation, built and tested with the people who do the work.

    • One task chosen together
    • Connected to your current tools
    • Training for the people involved
    Discuss my project
  • Month after month

    Ongoing support

    To automate one task after another, at your own pace, with a team that knows your tools.

    • New automations as needs arise
    • Tracking results and adjustments
    • Ongoing training for your team
    Discuss ongoing support

A bigger AI project? Gamache.ai takes over.

Gamache.ai is our team dedicated to artificial intelligence. Consulting, custom applications and support: the same team stays with you from choosing the project to using it day to day.

  • ConsultingChoosing the AI projects that really pay off.
  • Custom solutionsApplications, portals and tools connected to your software.
  • Ongoing supportTraining and follow-up, once the tool is in place.
Visit Gamache.ai
Consulting, custom solutions and support in artificial intelligence Visit the website

Our commitments, in black and white

Working charterWhat we respect, in every mandate
  1. 1Every automation is tested with your team before it goes live.
  2. 2Everything is documented, and the documentation belongs to you.
  3. 3A person always approves important messages, like a quote.
  4. 4Your data is handled with Law 25 in mind, from the design stage.
  5. 5We remove our access at the end of the mandate.
  6. 6We stay available after go-live to make adjustments.
Committed

The tools you already have come first

We connect what your team uses every day. A new tool comes in only if it solves a real problem.

  • HubSpot
  • Make
  • n8n
  • Zapier
  • CallRail
  • Intuit QuickBooks
  • Shopify
  • Docker
  • Google Workspace
  • Google Cloud
  • Microsoft Copilot
  • OpenAI
  • Claude
  • Gemini

Frequently asked questions

You don't need to have all the answers before calling us. That's what the first meeting is for.

Where do we start if we've never used AI?

With a single task that comes up often and takes time, like entering requests or follow-ups. During the free consultation, we identify with you the one that will pay off fastest. We set it up, we measure, then we move on to the next one.

Do I need to know anything about IT?

No. We handle the installation, the setup and the training. If you can use a phone, you can use your AI team.

Do we need to change our software?

No. We start from the tools your team already uses, like HubSpot, QuickBooks or Google Workspace, and connect them. We suggest a new tool only if it solves a problem your current tools don't.

How much does an automation project cost?

The price depends on the number of tools to connect and the complexity of the task. A simple automation costs much less than a custom application. After the first meeting, you get a clear proposal with the price and the timeline.

Will AI replace employees?

That's not the goal. AI removes repetitive tasks, like data entry, filing and first follow-ups. Your team keeps the decisions and the client relationship. For important documents, like a quote, a person always approves before it goes out.

Will my clients know it's AI?

The voice and the answers are natural. And if a client wants to talk to a person, the call or the conversation is transferred to you.

Where does our data go?

We decide with you where it's hosted, who has access and what AI can consult. Each employee sees only what their role allows. Our implementations take Quebec's Law 25 on the protection of personal information into account.

How long does it take to set up an automation?

It depends on the task and the number of tools to connect. A first project is usually up and running in 4 to 8 weeks. We give you a precise timeline with the proposal, and we test each automation with your team before it goes live.

Who handles follow-up after the setup?

The same team. We train your employees, document how it works and stay available to adjust the automations when the way you do things changes.

Which task would you rather stop doing by hand?

Olivier Gamache

Free first meeting with Olivier Gamache. We look at your situation and tell you where to start.

Prefer to call? 514-613-1154

570 Victoria Avenue, Saint-Lambert